Policies & Waivers
Passenger Liability Waiver and Behavior Agreement
For all Private Cowtown Cycle Parties, all participants must be 18 and older. If you choose to BYOB alcoholic beverages, all participants must be 21 or older. For all Public Cycle Parties, all participants must be 21 and older. Please be prepared to provide a valid photo ID to your Captain upon arrival, and sign our Release of Liability Waiver on our iPad. No refunds will be granted for anyone who cannot provide a valid form of identification.
You can review our Liability Waiver by using the button below. You can sign the waiver on our iPad when you arrive.
Alcohol is BYOB – this means you can bring your own beverages! Canned and boxed beer/wine products are allowed if all participants are 21+. No glass bottles or hard liquor allowed. Please bring your beverages in a lightweight personal cooler.
Your safety is our priority. Always drink responsibly. Do not drink or do recreational drugs before you arrive for your Cowtown Cycle Party. If you show up intoxicated, you will not be allowed to participate. Please have a designated driver for your ride home or plan to call a ride share service like Uber, Lyft, or Trinity Metro ZipZones. Our main message is — NEVER drink and drive!
Reservations
It’s easy to make your Cowtown Cycle Party reservation online. Just use the button below!
- All Private and Public Cowtown Cycle Parties are 2-hours in duration.
- Online reservations must be made 48 hours in advance. If less than 48 hours, please call/text us at 682-422-9253 for availability.
- Full payment is required to complete your reservation.
- Deposits now accepted! A $100 deposit per Party Bike will hold your choice of date and time. Email us at info@cowtowncycleparty.com or call/text us at 682-42-CYCLE to make your deposit today!
Cancellations – Any Reason
Life happens, and we understand! Contact us via email at info@cowtowncycleparty.com or 682-42-CYCLE if you need to cancel your reservation for any reason. We will provide you with a Reschedule Credit to come back and party with us on a better date. Sorry, no refunds.
Cancellations – Weather
Rain or shine, we can have a great time! We are still able to party if there is rain forecasted with no severe weather like lightning or hail.
Don’t want to get rained on? We can set you up with a Reschedule Credit to come back on a better day. Email us at info@cowtowncycleparty.com or contact us at 682-422-9253 to request your Reschedule Credit.
If a Severe Weather Warning is issued by the National Weather Service for your party’s time, we will contact you to reschedule your party to the next available time, or offer you a Reschedule Credit for future use. Sorry, no refunds.
In the rare event that sudden, severe weather hits while during your party time, your Captain has the authority to end your party at their discretion. Our Captains are trained to keep you and your guests safe at all times. If our Captain chooses to end your party early due to severe weather, you will receive a prorated Reschedule Credit. Sorry, no refunds.
Penalties for Damages/Late Return
Plan to arrive back at our Cowtown Cycle Party HQ, 809 Galveston Ave., about 10-15 minutes before your scheduled end time for our debarkation process and a final farewell from your Captain.
All guests must arrive for check-in at our HQ 15 minutes before your party’s start time. If you arrive late, we cannot extend your party’s time. If you are running late, contact us ASAP at 682-422-9253.
Your Captain will help you stay on track with time, so please follow their orders. If you are late, it can affect our next party. Our late fees are as follows:
- 15-30 minutes past scheduled end time – $100 Late Fee
- Damages = Cost of Repair
Inappropriate Behavior Termination
We like to have fun! We also have a zero-tolerance policy for inappropriate behavior. Your Captain will immediately terminate your party, and we will issue a $250 fine if any inappropriate behavior occurs.
Examples of inappropriate behavior include, but are not limited to:
- Intoxication
- Offensive behavior
- Excessive noise
- Playing offensive/vulgar music
- Loitering near premises
- Providing alcohol to non-passengers
- Public urination
- Littering
- Nudity
- Violence of any kind